Frequently Asked Questions (FAQ)
1. Are your pieces made with solid gold?
Yes, our jewelry is crafted in solid 14K gold. Upon request, we can also create pieces in 10K, 14K, or 18K gold, available in Yellow Gold, Rose Gold, or White Gold.
2. Can you make designs in silver or gold vermeil?
Yes, we can create designs in silver and gold vermeil. These options are more affordable compared to solid gold, but a minimum order quantity (MOQ) applies.
3. How long does gold vermeil last?
Gold vermeil jewelry is durable, but its longevity depends on usage and care.
Studs: typically last over 1 year.
Rings: usually last 6 months or longer with proper care.
4. Do you offer custom gemstones?
Yes! We can use gemstones of your choice. We also offer the option of lab-grown diamonds as an alternative to natural diamonds.
5. Can I place a custom order?
Absolutely. We specialize in custom designs. Every custom order is treated with complete privacy—your design will never be disclosed to another customer.
6. Can you change ring sizes?
Yes, we provide ring resizing services to ensure a perfect fit.
7. What are your shipping and handling times?
Production time: 2–3 weeks (special orders may take slightly longer).
Shipping: We ship via UPS and Postal UPS. Delivery typically takes 5–6 business days once shipped.
BBJ Jewels — Crafted with care, delivered with trust.